DCN Automotive Group is seeking top Service Advisors for our Hyundai Store. Hyundai or import experience preferred. ADP and Reynolds experience helpful. Must be a top performer in CSI and key focus on RO details and active delivery. This is a golden opportunity in a large store with a tremendous amount of work load, and growth. Your best move is a click away!! 

Job summary 

Location 
Monmouth Junction, NJ 08852 

Job type 
Employee, Full Time 

Salary 
$50,000.00 - $90,000.00/year 
bonus, commission 

About the Job 

DCN Automotive Group is seeking Administrative Assistant, Service BDC.
Representatives and Service/Sales Cashier. All positions may overlap and have growth potential. Customer Relations or BDC experience is a must. Telephone skills and Elite Customer Satisfaction goals are paramount in this position. Tremendous opportunity in large volume dealership. Your best move is a click away!!!!!!

Job summary

Job type 
Employee, Full Time 

Salary 

$25,000.00 $40,000.00/year 
Bonus, Commission 

You and a nearly untouched 2000 lease database
That's what DCN has to offer.
Are you good enough to handle it?

RESPONSBILITIES:

·      Be able to work phone, email, and in person to generate traffic

·      Follow processes for selling a car (meet & greet, qualify, etc.…and be able to close maintain the absolute highest levels of Customer Satisfaction, integrity, and honesty

·      Ethical behavior is not a negotiable requirement, a must

·      Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet

·      Contribute to high scores for the manufacturer's customer satisfaction index (CSI)

QUALIFICATIONS:

·      Previous BDC experience or sales experience required

·      Superior communication skills, both oral and written

·      Strong email and phone presence is necessary

·      Exceptional ability to work with others

·      Outstanding organizational skills

·      Ability to stay strong and calm in a stressful environment; must thrive under pressure

·      Forecasting goals and objectives

·      Working closely with BDC Manager and other department managers 

DCN Hyundai is hiring and we want to talk to you! 

DCN Hyundai has an untapped and untouched equity and lease portfolio where we are using AutoAlert to identify likely customers for upgrading their vehicle
This is a golden opportunity for experienced salespeople who know how to data mine and talk to customers via phone and email. You work independently of the rest of the floor and only your work ethic and ability will limit your income. It's an "eat what you kill" environment where you are given THOUSANDS of customers to work.

RESPONSBILITIES:

·      Use available tools, like AutoAlert and Vinsolutions, to data mine our customer database for likely trade candidates.

·      Be able to work phone, email, and in person to generate traffic.

·      Maintain the absolute highest levels of Customer Satisfaction, integrity, and honesty. Ethical behavior is not a negotiable requirement, it's a must.

·      Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet.

·      Contribute to high scores for the manufacturer's customer satisfaction index (CSI).

·      Strive for continual improvement in the AutoAlert team and the company as a whole - Give recognition when it is earned.

QUALIFICATIONS:

·      Previous BDC experience or sales experience required.

·      Superior communication skills, both oral and written.

·      Strong email and phone presence is necessary.

·      Exceptional ability to work with others.

·      Outstanding organizational skills.

·      Ability to stay strong and calm in a stressful environment; must thrive under pressure.

·      Forecasting goals and objectives.

·      Working closely with BDC Manager and other department managers.
Sales, Auto Sales, Automotive, Car Sales, Product Specialist, Sales Manager, Internet, Business, Development Manager, Business Development Agent, Internet Agent, Customer Service Representative, Customer Service Rep, AutoAlert, Lease 

DCN Hyundai has an almost untapped and untouched equity and lease portfolio where we
MUST have top-notch people working it. We use AutoAlert and VinSolutions to identify likely customers for vehicle upgrades. This is a golden opportunity for experienced salespeople who know how to data mine and talk to customers via phone and email. You work independently of the rest of the floor and only your work ethic and ability will limit your income. It's an "eat what you kill" environment where you are given THOUSANDS of customers to work.

RESPONSIBILITIES:

·      Use available tools, like Autoalert and Vinsolutions, to data mine our customer database for likely trade candidates.

·      Be able to work phone, email, and in person to generate traffic.

·      Follow processes for selling a car (meet & greet, qualify, etc.…) and be able to close.

·      Maintain the absolute highest levels of Customer Satisfaction, integrity, and honesty. Ethical behavior is not a negotiable requirement, it's a must.

·      Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet.

·      Contribute to high scores for the manufacturer's customer satisfaction index (CSI).

·      Strive for continual improvement in the AutoAlert team and the company as a whole - Give recognition when it is earned

QUALIFICATIONS:

·      Previous BDC experience or sales experience required.

·      Superior communication skills, both oral and written.

·      Strong email and phone presence is necessary.

·      Exceptional ability to work with others.

·      Outstanding organizational skills.

·      Ability to stay strong and calm in a stressful environment; must thrive under pressure.

·      Forecasting goals and objectives.

·      Working closely with BDC Manager and other department managers.

Driven people who are used to pounding the phone and making appointments.

Basic requirements:

·      Great Work Ethic

·      Team Player

·      Honesty and Integrity 

Are you ready to learn to build a business in sales and escape the rat race? Our culture encourages and promotes rising to the highest levels. The Client Retention Team within the DCN Hyundai organization is focused on attracting and developing those who want to be in the top 10% of sales professionals working with our warm market database of more than 30,000 previous clients. We are willing to train the right candidate.

What we offer:

·      Learn how to build a business in 5 years that will pay them for the rest of their career.

·      Learn how to attract consistent referrals and new clients through advanced prospecting techniques.

·      Learn how to escape the grind of the average car salesperson.

·      Be part of a forward thinking sales team utilizing personal branding, social media and internet marketing.

·      A positive work environment that promotes personal and professional growth with no negativity allowed.

·      Industry leading base salary + commissions and paid training.

·      Supportive leadership to help you reach your highest potential.

Applicant should:

·      Possess a high level of ambition and desire to be successful.

·      Have the ability to focus.

·      Want to be part of a winning team and be committed to the success of that team.

·      Have a strong phone presence or the willingness to develop one.

·      Enjoy using the phone to connect with our current database of clients. We do not cold call.

·      Be coachable and open to new ideas and ways of doing business.

·      Want to earn a lot of money.

·      Be able to start employment 24 weeks.

·      Possess a valid drivers and the ability to work in the USA.

Career Responsibilities:

·      Learn and master AutoAlert a web based program that identities sales opportunities in database.

·      Learn and master VinSolutions, the CRM we use for staying in contact with our clients.

·      Learn and master the Hyundai product line through web-based training and become certified.

·      Learn and master using the phone to generate business. Develop a strong phone presence.

·      Learn and master the sales process (Meet and greet, needs analysis, product presentation, etc.…)

·      Maintain the absolute highest levels of customer satisfaction, integrity, and honesty. Ethical behavior is not a negotiable requirement, it's a must.

·      Commit to excellence in your sales career.

·      Be coachable and teachable.

Contact Deshone Drummond, Client Retention Manager, immediately at 732-821-0127 or send your resume for consideration.